Forums/Customer Knowledge Base/Unauthorised Charges and Fraud

My child used your service without my permission. Can you cancel these payments?

Surfpin Customer Service Team
posted this on December 02, 2011 11:05

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Comments

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Keith Hamacher

Surfpin Charges to my phone # 519-855-6839.  Dec. 24, 2011 @ $10.99    /     Dec. 3, 2011 @ $10.99    /    Nov. 20, 2011. @ $10.99     /    Nov. 19, 2011. @ $10.99.  Total charges were $43.96.  Can you have thiese charges reversed off my phone bill.

February 13, 2012 21:23
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Amy04291981

Surfpin charges to my phone number - 610-678-6485. February 20, 2012 @ $14.99 / February 20, 2012 @ $20.00 / Total Calls - $34.99 / Total after breakdown of charges is $56.26. This was done for 2 months. A total of $147.88. Please drop these charges from my phone bill.

April 08, 2012 18:32